2014 BPO INNOVATIONS CONFERENCE “Driving Transformation and Business Value through BPO Innovation” Business process outsourcing was once a strict cost-savings play delivered within the confines of contractual requirements. Today, buyers demand more from their BPO engagements. This leaves both sides – buyers and providers – to negotiate new ways to drive value and derive results from each contract. Outsourcing Institute’s BPO Innovations Conference will help buyers and providers alike discover how to create powerful, win/win results from every deal. Today, every deal is a big deal. BPO spend on finance and accounting, HR management, legal services or procurement in 2013 was estimated to have grown to about $375 billion globally. The market is forecast to grow 25% per year for the foreseeable future.Last year, this day-long symposium brought together leading ITO, BPO and KPO practitioners, decision makers, influencers and thought leaders to learn, connect, share and transact. Again this year, attendees will hear how to…Tap innovation to increase margins, accelerate time to market, and boost customer satisfaction – on a global scaleEmbed real innovation into BPO – and emerging trends like KPO and LPO – to deliver higher valueAlign BPO with your business, IT and Cloud strategies to deliver long-term relevance and savingsAddress offshore, nearshore and onshore strategies to solve real-world problems and create an effective global playEnhance ROI though BPM, analytics and KPO to drive the value chainManage costs and improve business agility through F&A BPOMaximize Business Process as a Service (BPaaS) to drive innovation and top-line growthMitigate risks and improve outcomes Packed with roundtable and panel presentations, breakout sessions, case studies and compelling keynote speakers, the BPOI Conference shows attendees that innovation – constant, holistic, forward-thinking innovation – can deliver sustained, long-term improvement and bottom-line results.This conference is for ambitious CEOs, CFOs and decision-makers who realize the vital role creativity and innovation are playing in each BPO deal. The intersection of BPO, Technology and Innovation will increasingly deliver significant upside to those organizations that are smart enough to explore it.Discover the latest, forward-looking strategies. Learn practical insights. Embrace market-leading tactics from some of the top minds and practitioners in BPO. Attendees are guaranteed to come away with actionable ideas and best practices they can put to use immediately.One day. One topic. One powerful learning and networking opportunity. Join us October 30, 2014, for BPO Innovations Conference.Silver SponsorLoeb & Loeb LLP is a multi-service law firm with more than 300 attorneys and offices throughout the United States and Asia. The firm focuses on select core industries and practice areas, representing multi-national, Fortune 100 companies in their mid-market transactions and litigation matters, and serving as primary outside counsel to a multitude of mid-market clients.Media PartnerProfessional Outsourcing Magazine along with its series of Special Report supplements and website are completely independent and free from any vendor influenced editorial. They are recognised by key industry figures for their hard-hitting investigative editorial that pull no punches. In addition, they are the magazines and website for strategic decision-makers. Our series of Special Report supplements cover in-depth the following topics: Cloud Services, Shared Services, BPO, Financial Services, Offshore, Nearshore, Onshore, Call & Contact Centres. With its ABC-audited circulation reaching the key makers in both in the UK and overseas, this is the magazine that outsourcing decision makers look to for expert advice, guidance and thought leadership.